Refund policy

Last Updated: January 1, 2026. This policy complements and incorporates by reference the Terms of Service policy.

All purchases are final. We do not offer exchanges or returns for any orders, as each product includes a unique, high-value downloadable content (DLC) code. Once a code has been issued, it cannot be revoked or reused. This policy ensures the integrity and value of the digital content provided to each customer.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate and correct the issue.

If you need any additional information on this refund policy, please email [email protected]